Cancel, Return, Exchange & Refund

You have up to 14 days to contact us. You must not have used more than 10% of any product you are returning. If you’ve more than 10% of a product, or you are not within 14 days of purchase, you’re not eligible for a refund or to return. There are no exchanges. No store credit.

To initiate a return, please send our customer support team an email to: with the subject “Return Request” and we’ll send you an address to send the products back to.

• You may cancel an order at any time prior to shipment.
• Customer is responsible for return shipping costs
• Product must be returned to receive a refund
• Once we receive your return, at our discretion, a full refund will be issued to the card used for the original purchase

WAAVE Compliance


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